World class customer support 24/7

12 staff in 4 countries around the world allows us to provide you with quick and valuable support anywhere, anytime.

Watch a live demo
Support from a real human

Receive personal support from a real person and not an automated response.

In-App messenger

Get in touch with our support team directly from the Boardingware app with our in-app chat service.

Online help resources

We're always updating and adding helpful resources to our large online knowledge bank.

We're here to help

Professional one-on-one training

We provide new schools with seriously helpful training sessions, so you and your staff can get the most out of your Boardingware experience.

Dedicated account manager

Each of our customers has a dedicated account manager who is there to help you at anytime, no matter where in the world you are.

20 min average response time

We employ staff in 4 countries so we can respond to your requests in minutes, not days. Our 20 min average response time is world class and shatters the global software average of 24 hours.

20 min
Average Response time for customer support
99.95%
uptime for the last 12 months
97%
retention rate for the last 12 months

Western Reserve Academy

"We implemented Boardingware in the middle of a school year and were up and running within a few days. Our staff were trained in a day and the students found the system extremely user-friendly and easy to navigate."

- Matthew Gerber, Director of Information and Education Technology

Ready to take a closer look?

Schedule a live demo and one of our friendly boarding consultants will give you a no-pressure tour of the Boardingware platform

Need more information?
200+ schools using boardingware
20 min avg response time for support
serious about security & privacy