World class customer support 24/7

12 staff in 4 countries around the world allows us to provide you with quick and valuable support anywhere, anytime.

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Support from a real human

Receive personal support from a real person and not an automated response.

In-App messenger

Get in touch with our support team directly from the Boardingware app with our in-app chat service.

Online help resources

We're always updating and adding helpful resources to our large online knowledge bank.

We're here to help

Professional one-on-one training

We provide new schools with seriously helpful training sessions, so you and your staff can get the most out of your Boardingware experience.

Dedicated account manager

Each of our customers has a dedicated account manager who is there to help you at anytime, no matter where in the world you are.

20 min average response time

We employ staff in 4 countries so we can respond to your requests in minutes, not days. Our 20 min average response time is world class and shatters the global software average of 24 hours.

20 min
Average Response time for customer support
uptime for the last 12 months
retention rate for the last 12 months

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