Western Reserve Academy

Ohio, USA

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Matthew Gerber
Director of Information & Education Technology

What was the biggest challenge before you used Boardingware at your school?

The biggest challenge was collecting and authorizing weekend leave requests and student travel forms.

What was the process of getting started with Boardingware like?

The implementation of Boardingware was an extremely easy process.  We followed the clear instructions provided by Boardingware as well as tremendous technical support.

What has the success/support team at Boardingware been like to work with?

They are helpful and responsive.  They respond to questions quickly and solve your issues in a timely manner.

What was it like to get the rest of your team up and running with Boardingware?

We implemented Boardingware in the middle of a school year and were up and running within a few days.  The faculty and staff were trained in a day and the students found the system extremely user-friendly and easy to navigate.  We were impressed with how quickly our entire community embraced Boardingware.

What has allowed you to be so successful with Boardingware?

We have been successful with Boardingware because our parents, faculty and students embraced the product because it streamlines a process that many found cumbersome.  It does so by taking the accountability of students and making it a simple, transparent and verified process.  It also helped that Marc, ours sales person, came back to campus to help us implement the product with the faculty.  It demonstrates the type of interest the company has in ensuring its adoption and success.

Has there been a particular Boardingware feature that has helped you the most?

The roll check and check-in / check-out feature has been the best features for us at a boarding school.

What would you say to other schools looking to implement Boardingware at their school?

It is an easy implementation, adoption and management system that will allow for schools to account for their students in real time and manage travel and leave communications with their parents or guardians.

What made you choose Boardingware over the other options out there?

We looked at several and chose Boardingware because of the ease of use and feature set it provided our community.

Is there any final thoughts or words you would like to share?

Boardingware continues to roll out new features that improve the product and respond to the needs of their schools.

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About Western Reserve Academy

Western Reserve Academy (WRA or simply Reserve) is a private mid sized, co educational boarding and day college preparatory school located in Hudson, Ohio. A boarding school, Western Reserve Academy is largely a residential campus, with 280 of 400 students living on campus and the remainder attending the day program as day students. In that population, students matriculated from 21 states and 15 countries. 87% of the faculty hold advanced degrees. Approximately 90% of the faculty members reside on campus in either faculty homes or dormitory apartments.

School Website: http://www.wra.net/