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Products
Overview
Boardingware Central
Integrations
Security
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Products
Supervise
Keep track of students
Coordinate
Organise activities and events
Safeguard
Crisis response and risk planning
Nurture
Impact student wellbeing
Solutions
role
Senior Leadership
Boarding & Duty Staff
Parents & Guardians
Students & Pupils
industry
Boarding Schools
Summer Programs
Day Schools (Orah)
Check out our new platform designed specifically for day schools
Customers
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Service Level Agreement

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Providing our users with the highest quality service is a top priority here at Boardingware and our commitment to our high standards have been laid out in our Service Level Agreement (SLA) for your convenience.

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The SLA provides you with certain standards you can expect from Boardingware as well as the rights and remedies you may exercise if you experience a service interruption due to Boardingware breaching this SLA.

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Table of Contents:

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1. Objective

2. Definitions

3. User Responsibility

4. Service Levels

5. Service Level Breaches and Penalties

Download Service Level Agreement (A4) ➞Download Service Level Agreement (Letter) ➞

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